Dear Mr. Hall
I want to thank you for your prompt reply to my latest letter concerning the problems I have had with a Hometown gas grill I had purchased earlier this year.
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As per your instructions, we have delivered the defective grill to one of your service centers where it will be packed up and returned to your factory. I have also used the credit voucher issued by the Hometown Grill Company for the purchase of a new and tested model from our local retailer in town. I appreciate the issuance of the credit voucher and thank you for sending it. As of this letter, the new grill has been set up and seems to be operating normally. |
