Dear Customer Service
Recently I placed an order with your company to be sent to my daughter at Community University. You will find a copy of the order enclosed with this letter. It has been three weeks since I placed the order and we have not received confirmation of the order; nor has my daughter received the items ordered.
Can you please check on the shipping status of this order and kindly notify me. You can reach me at my daytime phone number at 000-000-0000.