Letter complaining about printing order

Hometown Printing
Hometown OH

Dear People

I received my order of business cards today by United Parcel Service. I want to tell you I am very dissatisfied with the quality of the product.

It appears that although the text is correct, that the entire batch of cards has been trimmed on an angle, resulting in an upturned sloping text.

These business cards cannot be used to present a professional appearance by any means. Therefore I will not be able to make use of them. I would like to be advised on what I should do about this problem.

Sincerely
Laura Shields