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Employer letter confirming work experience and performance

In highly competitive employment environment, every reference to skills, performance and experience is important.

One of the most important for entry level people is the work experience reference, which is the first real work reference they receive.

Work experience references should:

  • Detail work experience
  • State skill sets where appropriate
  • State performance standards

These references are very useful for other businesses in the area of employment, because they define the job applicant's level of experience in a meaningful sense.

The example below is from a retailer detailing work experience for a shop assistant. As you can see, the actual work and experience are clearly stated. This matters, because the other employer can also see what the candidate hasn't done in retail, like cash books, bank reconciliations, etc.

Note the recommendation at the end of the letter. This is the basic reference.

Business letterhead

Our reference

To Whom It May Concern:

Retail work experience: Ms. J. Smith

Ms Smith was employed as a trainee shop assistant by this firm for the period 1 June 2010 to 30 June 2010.

Duties performed:

  • Sales assistant cash register
  • Stockroom assistant
  • Sales assistant floor sales
  • Office administration (basic office duties)


  • Cash register operation
  • Stockroom data entry
  • Stock taking
  • Customer sales advisory
  • Administration

Ms. Smith performed all of the above duties extremely well throughout her entire work experience tenure. We are happy to confirm her skills in all these fundamental retail operations, and will support any application she chooses to make for employment in the retail area.

Yours sincerely



Please note:

  • This text is intended for advisory and guideline purposes only.
  • Any business letter can become a legal document, so check your content properly before issuing.
  • Any executable or statutorily defined document should be checked for compliance with legal requirements, and you should seek legal advice regarding its contents.