Managing Pharmacist
Hometown Community Pharmacies
Hometown WA
Dear Manager
Recently I sent my husband to your Hometown OR store to get a prescription of mine filled. It was for Ulramaxitor.
I have been prescribed this drug regularly over the past two years and the order has always been filled with a generic version of the prescription to save costs. The generic name is disodium hyperglycophosphate. Our family doctor, Dr. Edward Valentine, has always written the prescription with a notation that use of generic equivalents is allowed for this drug.
This last time it was not. Fortune Insurance allows a copayment of $15 for use of generic drugs to fill prescriptions. They charge a sliding scale of up to $45 for name brand drugs. I am guessing my husband did not notice the charge when he picked up the prescription for me. I do not like paying for pretty little pills and fancy TV advertising.
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This last time it was not. Fortune Insurance allows a copayment of $15 for use of generic drugs to fill prescriptions. They charge a sliding scale of up to $45 for name brand drugs. I am guessing my husband did not notice the charge when he picked up the prescription for me. I do not like paying for pretty little pills and fancy TV advertising. |
If your pharmacist was out of the generic equivalent he should have notified my husband before filling the prescription. This would have allowed us to wait until a new shipment arrived, or for us to find another pharmacy which had the generic drug.
I am asking Hometown Community Pharmacies for an appropriate refund for the extra charge that the name brand cost us.
Sincerely,
Patricia Henry
