Knowledge management literally means the methods used to organize and use knowledge. Despite this apparently banal usage, knowledge management in practice is used to develop the usage of knowledge objectively in organizations, to improve competitive performance. This actually means developing the knowledge base of the organization, using knowledge gained to enhance training, and maintain levels of intellectual capital. (This approach functions like an ongoing internship, providing guidance and developing skills.)
Examples of Knowledge Management:
|The use of sales techniques developed in-house.|
A learning process based on the experience and insights of other members of the organization.