|Position desired:||Call Center Agent|
|Objective:||Customer Service Management role.
|Summary of Qualifications:||B.A. Business Studies|
Strong verbal communications,
Good problem solving skills,
Good interpersonal skills
High volume workload skills
Computer literacy (Windows environment)
10 July 2007 to present, Call Centre Operator, Mainstream Inc. Hyssop, South Dakota.
Responsibilities:Meeting high volume KPI performance standards,
Meeting required standards of service,
Administration duties as required
1 April 2004 to 2 February 2007, Receptionist Inquiries, De Beers Law Offices,Hyssop South Dakota
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