| Personal information | |||||||||||||
| Surname(s) / First name(s) | Sampson, Jane | ||||||||||||
| Address(es) | 45 Hampton Road, London EC3 5TH | ||||||||||||
| Telephone(s) | +44 1234 345 789 | ||||||||||||
| Fax(es) | +44 3456 234 345 | ||||||||||||
| E-mail(s) | [email protected] | ||||||||||||
| Nationality(-ies) | British | ||||||||||||
| Date of birth | 22/10/77 | ||||||||||||
| Gender | Female | ||||||||||||
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| Desired employment / Occupational field | Retail Shop Assistant | ||||||||||||
| Work experience | |||||||||||||
| Dates | 10 April 2005 to present | ||||||||||||
| Occupation or position held | Salesperson | ||||||||||||
| Main activities and responsibilities | Making sure that all customers are served in a polite, friendly helpful manner and completing the order using an electronic cash register. Keeping the sales area clear of any rubbish and re-stocking hangers as necessary, including replacing unsold goods in correct place. At end of day empty rubbish, vacuum shop floor. When necessary to help keep store-room tidy including checking stock delivery details, ensuring correct stock has been delivered, price up and put stock on shelves in stock room. As necessary break down cardboard and put alley. | ||||||||||||
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| Name and address of employer | Gala Fashions 56 Newgate Street, Northfields, London NW3 5IK | ||||||||||||
| Type of business or sector | Ladies Fashion Shop | ||||||||||||
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| Dates | 3 September 1995 to 4 April 2005 | ||||||||||||
| Occupation or position held | Shop Assistant | ||||||||||||
| Main activities and responsibilities | Receive training in making sure all customers are served in a polite, friendly helpful manner. Learning to operating the point of sale register including changing the till roll. To clear any rubbish as and when needed make sure that all leaflets are re-stocked as necessary. When on re-stocking duties to ensure that all shelves are well stocked and the stock rotation system is kept to. To keep store-room tidy and help to put stock on shelves in stock room and to break down cardboard and place in containers. | ||||||||||||
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| Name and address of employer | Universal Stores 678 Waterloo Road, Bethnal Green, London EC6 2 WE | ||||||||||||
| Type of business or sector | Grocery Business | ||||||||||||
| Education and training | |||||||||||||
| Dates | 5 September 1990 to 4 June 1995 | ||||||||||||
| Title of qualification awarded | GCSE | ||||||||||||
| Principal subjects / occupational skills covered | Maths, English, Civic Skills, Home Economics | ||||||||||||
| Name and type of organisation providing education and training | Southfields Comprehensive School | ||||||||||||
| Personal skills and competences | |||||||||||||
| Mother tongue(s) | English | ||||||||||||
| Other language(s) | None | ||||||||||||
| Self-assessment | Understanding | Speaking | Writing | ||||||||||
| European level | Listening | Reading | Spoken interaction | Spoken production | |||||||||
| English | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | |||
| Social skills and competences | Go clubbing with mates. Salsa dancing classes, Use Facebook, Tagged and IM | ||||||||||||
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| Organisational skills and competences | Assist the shop manager with organising the rota of staff, covering for her when she is away. Dealing with the staff hours returns | ||||||||||||
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| Technical skills and competences | Can run a sales floor and ensure that all customer complaints are dealt with quickly | ||||||||||||
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| Computer skills and competences | Can use a POS and PDQ systems. I use Microsoft Word at home and IM. | ||||||||||||
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| Artistic skills and competences | |||||||||||||
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| Other skills and competences | |||||||||||||
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| Driving licence(s) | Full | ||||||||||||
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| Additional information | References available as required | ||||||||||||
