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Network and Computer Systems Administrator Example CV

Personal information    
Surname(s) / First name(s)  Marsha, Anne Sasha
Address(es)  32, Louvre Street, SO15 Y23, Southampton, England
Telephone(s)  +44 123 45 67 89 00 Mobile: +44 123 45 67 89 00
Fax(es)  +44 123 45 67 89 00
E-mail(s)  GHarmen@gmail.com
Nationality(-ies)  British
Date of birth  1.25.1980
Gender  Female
Desired employment / Occupational field  Network and Computer Systems Administrator
Work experience   
Dates  March 2006 - present
Occupation or position held  Network Administrator
Main activities and responsibilities  In this position I am responsible for the installation and maintenance of all local area networks and internet operations. Job tasks include:
Perform daily, weekly and monthly data backups to tape and ship those to the appropriate storage facilities.
Diagonose any network issues and solve problems as efficiently as possible.
Research and recommend software and hardware changes that would improve the network system.
Maintain an inventory of supplies for repairs or new computer stations.
Monitor network performance and network health.
Provide data restoration when possiblemaintain logs of network performance, functions, and maintenance records.
Coordinate any software upgrades through the network.
Troubleshoot any network problems computer users may have on a daily basis.
Name and address of employer  UNCR 765 Greyland Street Manchester, M2 E4Q
Type of business or sector  Cooperate Financial Business
Dates  June 2003 - January 2006
Occupation or position held  Computer System Administrator
Main activities and responsibilities  As a computer systems administrator, I was responsible for the service and support of all computer hardware and computer systems for all employees within the company (300 local, 150 users in satellite sites). Daily responsibilities were:
Maintenance and support of all computer systems and peripherals, including printers and some company specific software support.
Distribution and set up of new computer systems for new employees.
Retrieval of all non-used computer parts and systems.
Maintain a daily log of all computer hardware, as well as an inventory for emergency use.
Provide phone and in person support to company employees.
Offer advice and guidance in hardware and software selections.
Name and address of employer  Crystal Falls Group 90 Monitor Road Manchester, M2 E4Q
Type of business or sector  Chemical distribution company
Dates  October 2001 - May 2003
Occupation or position held  Desktop Support Analyst
Main activities and responsibilities  As a desktop support analyst I provided first level problem resolution for company employees through phone and online support. Daily tasks were:
Answer phones, input user problem into company database.
Attempt to resolve user problem through already acquired knowledge or by looking up in the company knowledge base.
Explain solution steps to user in easy to understand instructions or access their computer remotely if possible.
Maintain detailed records of all problem solving steps and details, escalating the problem to level 2 problem resolution if necessary.
Name and address of employer  Crystal Falls Group 90 Monitor Road Manchester, M2 E4Q
Type of business or sector  Chemical distribution company
Education and training   
Dates  September 1999 - May 2001
Title of qualification awarded  Bachelor of Science - Computer Science and IT
Principal subjects / occupational skills covered  Windows Operations, Linux, Computer Networks
Name and type of organisation providing education and training  University of Hertfordshire
Level in national or international classification  University
Personal skills and competences  
Mother tongue(s)  English
Other language(s)  
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
Italian  C2Moderate UserC2Moderate UserC2Moderate UserC2Moderate UserC2Moderate User 
Chinese  A2Beginner UserB1Beginner UserA2Beginner UserA2Beginner UserB1Beginner User 
Social skills and competences  I am a career driven individual who works hard to succeed in the IT field. I work well on a team and on my own. In my current job I work with the company employees and am responsible for training them as necessary. I am well spoken and can explain technical directions clearly so even a beginner to computers can understand and use a computer easily.
Organisational skills  Coordinated with several other Network Admins within the company a full systems migration with zero crash incidents.
Technical skills and competences  Know how to change and maintain tape drives, VPN networks, and Exchange Server, also moderate skill level in printer support, Expert level Laptop and desktop maintenance and repair.
Computer skills and competences  Windows Server, Windows Operating systems 2000 - Windows 7, basic Linux support, Lotus Notes, Cisco Routers and switches, TCP/IP support
Artistic skills and competences  Beer enthusiast and home brewer.
New Brew Winner 2009 for best new home brew, in local beer tasting competition.
Driving licence(s)  Class B
Additional information  References available upon request.