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Insurance Claims Specialist Example CV

Personal information

Surname(s) / First name(s)

Numme, Ken

Address(es)

Museumstr. 26 Vienna6020Austria

Telephone(s)

Home: +35 000 0000

Mobile:

+35 000 0000

Fax(es)

+35 000 0000

E-mail(s)

knumme@example.com.ge

Nationality(-ies)

Swiss

Date of birth

June 15, 1977

Gender

Male

Desired employment / Occupational field

Insurance Claims Specialist

Work experience

Dates

October 1998 - present

Occupation or position held

Head Claims Adjuster

Main activities and responsibilities

Responsible for creating loss reports, confirming coverages, explaining procedures and answering inquiries for adjusting auto claims. Responsible for analyzing information obtained to establish validity of the claim, legal liability, and settlement value. Responsible for Evaluating and negotiating settlement of automobile first and third party physical damage claims within established settlement authority limits.

Name and address of employer

AG Vienna Insurance Group
Zelinkagasse 12 Mezzanin, 1010 Wien, Austria

Type of business or sector

Insurance Adjuster

Dates

January 1995 - October 1998

Occupation or position held

Assistant Claims Specialist

Main activities and responsibilities

Provided policy service to members for existing auto and property policies requiring licensure. Created loss reports, confirmed coverage, explained procedures and answered inquiries for adjusting auto claims. Contributed to property and casualty business goals through cross selling and relationship building initiatives.

Name and address of employer

The Information Management Group
Geiselbergstrasse 17-19 A-1110 Wien, Austria

Type of business or sector

Insurance Adjuster

Education and training

Dates

September 1993 - June 1995

Title of qualification awarded

Master's Degree Claims Specialist

Principal subjects / occupational skills covered

Principle studies included: Intermediate and Advanced Claims Techniques, Beginning and Advanced Insurance Investigation Dynamics, Loss and Risk Management. Master's Thesis on Advanced Investigation Techniques of Insurance Claims Adjusting. One year internship for course credit at FERRO-Montagetechnik.

Name and type of organisation providing education and training

Reichetseder Certification Studies

Dates

September 1996 - June 1996

Title of qualification awarded

Bachelor's Degree in Inventory Accounting

Principal subjects / occupational skills covered

Principle studies included: Accounting Principles, Business Management, Business Mathematics, Cost and Inventory Accounting, Finance, Inventory Management, and Profit and Loss Inventory. Secondary studies included ESL Proficiency Skills.

Name and type of organisation providing education and training

Reichetseder Certification Studies

Dates

September 1989 - June 1993

Title of qualification awarded

Bachelor's Degree Insurance Law

Principal subjects / occupational skills covered

Principle studies included: Business Communication Skills and Management, Economics, and Financial Analysis. Secondary studies included Arts and Humanities Studies, Philosophy, and Socio-Psychology.

Name and type of organisation providing education and training

Thalheim Wels University

Personal skills and competences

Mother tongue(s)

German

Other language(s)

Self-assessment

Understanding

Speaking

Writing

European level

Listening

Reading

Spoken interaction

Spoken production

English

Proficient User

Romanian

Intermediate User

Social skills and competences

Excellent capabilities for interacting with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. Bi-lingual. Thorough working knowledge of the principles and processes for providing customer and personal services. Excellent verbal and written communication skills to include e-mail and telephone usage.

Organisational skills and competences

Advanced proficiency with auto claims adjusting and coordinating between claimant and claims settlement department. Excellent ability when it comes to recognizing liability exposures as well as analyzing and answering coverage questions.

Technical skills and competences

Advanced estimating skills with auto and property damage issues. Over 13 years experience with P&C claims adjusting.

Computer skills and competences

Computer literate in Windows operating environment. Advanced proficiency level with Microsoft Works Office Suite. Advanced proficiency in basic claims systems with AIC designation.

Artistic skills and competences

Amateur photography, clay pottery turning, glass blowing, and canvas painting with acrylics and oils.

Other skills and competences

Possession of valid claims adjuster's license. Strong investigative abilities, superior writing skills, and intermediate proficiency and familiarity with medical codes, terminology, conditions and procedures. Excellent capabilities for detail-oriented work while using sound, critical thinking skills. Over 13 years experience in providing policy service to members for existing auto and property policies requiring licensure. Continual contribution to property and casualty business goals through cross selling and relationship building initiatives.

Driving licence(s)

Groups A1, B, BE, D1, and D1E

Additional information

References available upon request.