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Human and Social Service Assistant Example CV

Personal information

Surname(s) / First name(s)

Marsha, Anne Sasha

Address(es)

32, Louvre Street, SO15 Y23, Southampton, England

Telephone(s)

+44 123 45 67 89 00

Mobile:

+44 123 45 67 89 00

Fax(es)

+44 123 45 67 89 00

E-mail(s)

anne_marsha@gmail.com

Nationality(-ies)

British

Date of birth

1.25.1980

Gender

Female

Desired employment / Occupational field

Human and Social Service Assistant

Work experience

Dates

March 2004 - present

Occupation or position held

Social Service Assistant

Main activities and responsibilities

As a Social Service Assistant, it was my job to aide the Social Service workers in their daily activities in assisting the community. I worked closely with the individual or families we were helping in order to provide them with the information and resources they needed.
Responsibilities:
Provide information on halfway homes or shelters for displaced people or families.
Entertain and care for client children if necessary during meetings with social workers and state employees.
Provide assistance with the preparation of documents and forms.
Conduct interviews of family members and individuals in order to better understand their needs and how to better assist them.
Research and present programs that benefit the people we are helping.

Name and address of employer

Prayer Child and Family Service Department 193 Wade Road, Glasgow G34 9AE, United Kingdom

Type of business or sector

Government Social Services

Dates

April 2002 - January 2004

Occupation or position held

Social Service Assistant

Main activities and responsibilities

Patient appointment scheduling and rescheduling, notify Social Worker of any cancellations or changes in appointments.
Research and meet with other agencies designed to help patients.
Routinely meet and evaluate patients state of living and psychological needs, whether they are being taken care of or what is needed.
Assist with patient evaluation and planning of method of treatment and care.
Assist with patient re-evaluations, offer opinions on patient progress and further care methods.
Maintain organized accurate records and reports for legal offices or court procedures.

Name and address of employer

St. Mary's Outreach Centre 14 Pearl Way Glasgow G24 9FE, United Kingdom

Type of business or sector

Social Service and Patient Outreach Centre

Dates

June 1999 - August 2002 (summers)

Occupation or position held

Volunteer Teen Grief Counselor

Main activities and responsibilities

During the summers, I worked as a volunteer grief counselor at the Valley Memorial Hospital providing support and information to grieving families. I worked mostly with teenagers and younger children talking to them about their emotions and assisting them while going through the grieving process. Many cases were a one time meeting but I also met with special cases over several weeks as needed by the individual. I researched methods of dealing with grief and helped establish a counseling group for families dealing with loved ones lost to cancer that still meets weekly at Valley Memorial.

Name and address of employer

Valley Memorial Hospital 239 Ayers Road Glasgow, G3 8SJ, United Kingdom

Type of business or sector

Hospital

Dates

January 1998 - May 2000

Occupation or position held

Food preparer/Deliver for Meals for the Elderly

Main activities and responsibilities

With a team of hospital staff, hired workers, and volunteers I assisted in the preparation and delivery of breakfast and dinner for elderly individuals and couples that were a part of the Meals for the Elderly program. Daily tasks included packaging prepared breakfasts and dinners, scheduling delivery times of meals, and delivering meals. I interacted with the customers I cared for daily, helping them store the meals, explaining the simple steps required to reheat the meals. When time allowed, I assisted them with final preparation steps and clean up when their meals were over.

Name and address of employer

Valley Memorial Hospital 239 Ayers Road Glasgow, G3 8SJ, United Kingdom

Type of business or sector

Hospital

Dates

January 1997 - May 1999

Occupation or position held

Live-in Assistant/Care person for Elderly relative

Main activities and responsibilities

During these two years, I provided care and assistance for an elderly relative in the last stages of lung cancer. Daily care included assistance to and from doctors offices, organising daily schedule and meetings with visiting nurses, following medicine dosage requirements and schedules and simple testing and medical care procedures. I was trained by hospital staff to preform simpler tasks such as taking daily blood pressure readings, giving shots, preparing mixtures of medicines, setting up IV bags and other tasks. During the last 6 months, my relative was confined to her bed aside from weekly treatment sessions, and I was responsible for all special care requirements assigned by the doctor. I was assisted by nurses and other medical staff, but most daily care was responsibilities for most daily care including bathing, daily hygiene, administering medicine, changing bandages, setting up IV solutions, food preparation and other daily tasks.

Training provided by

Valley Memorial Hospital Nursing Staff 239 Ayers Road Glasgow GS3 8SJ, United Kingdom

Education and training

Dates

September 1986 - May 1997

Title of qualification awarded

6 GCSE levels, 3 A* levels 3 A-B levels

Principal subjects / occupational skills covered

Mathematics [A*], Social Sciences [A*], English [A*]History [A], Science [B], Home Economics [B]

Name and type of organisation providing education and training

Hudson Secondary School

Level in national or international classification

Secondary Education

Personal skills and competences

Mother tongue(s)

German

Other language(s)

Self-assessment

Understanding

Speaking

Writing

European level

Listening

Reading

Spoken interaction

Spoken production

English

Intermediate User

Adept User

Intermediate User

Adept User

German

Novice User

Social skills and competences

I am very patient and caring, I try to not only sympathize but empathize with my patients in order to better understand what they are feeling in order to provide better care. I work well with children and can explain complex traumatic or confusing situations clearly and calmly in a manner they can understand. I have experience working with children and young adults dealing with grief and the loss of family members or loved ones. I am very dependable and remain in contact with many of the individuals or families I work with long after I have helped them and they no longer need social services.

Organisational skills

My job requires that I am very organized, I keep case files on all patients which includes personal information, legal information, and other documents which must be kept organised. I have experience presenting documents for court use and assisting patients with filling out forms before or by their deadlines. Part of my job often requires I assist families become more organised by helping them with the arrangement of their finances and schedules.

Technical skills and competences

Basic home maintenance skills and repair.

Computer skills and competences

Expert Microsoft Office Suite skill level

Artistic skills and competences

I enjoy playing sports, I am pitcher and captain for my local baseball team.

Other skills and competences

Volunteer when time permits at the Grief Centre for Valley Memorial Hospital

Driving licence(s)

Full License

Additional information

References available upon request.