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Hotel Director Example CV

Personal information    
Surname(s) / First name(s)  Weick, James
Address(es)  32, Louvre Street, SO15 Y23, Southampton, England
Telephone(s)  +44 123 45 67 89 00 Mobile: +44 123 45 67 89 00
Fax(es)  +44 123 45 67 89 00
Fax(es)  +44 123 45 67 89 00
E-mail(s)  jweick@example.com
Nationality(-ies)  British
Date of birth  1.25.1980
Gender  Male
Desired employment / Occupational field  Hospitality Director
Work experience   
Dates  August 2001 - present
Occupation or position held  Assistant Hotel Manager
Main activities and responsibilities  Meet and greet customers and guests as they enter the hotel.
Designate tasks to employees, shift scheduling for more than fifty employees.
Collect payment for rooms and other hotel expenses, record payment into hotel accounting software, issue change when necessary.
Daily room inspections of assigned floors before rebooking those rooms.
Responsible for purchasing all hotel supplies and guest related items.
Arrange for services from outside vendors such as meal or laundry services.
Maintain a knowledge of all local attractions and guest tours for visiting hotel guests.
Meet with clients who are interested in reserving hotel for special events and functions or group travel plans.
Name and address of employer  Courtyard by Marriott Suites 56 Lockton Road Roanoke, Virginia 24012
Type of business or sector  Hospitality/Hotels
Dates   July 1996 - July 2001
Occupation or position held  Hotel Clerk
Main activities and responsibilities  Meet and greet all guests or potential guests.
Answer customer questions in person or over the phone about hotel rates and policies.
Tally customer room fees, collect payment and give change.
Schedule and confirm reservations.
Arrange for taxi service or rental cars for customers, offer restaurant suggestions and local tourist attractions to hotel guests.
Attempt to solve room issues and problems for guests.
Transfer calls placed to the front desk to guest rooms.
Name and address of employer  Motel 6 Chain Motels 193 Hertilde Street. Roanoke, Virginia 24003
Type of business or sector  Hospitality/Hotels
Dates  January 1992 - March 1996
Occupation or position held  Hotel Clerk/Lobby Assistant
Main activities and responsibilities  Schedule upcoming reservations for guests in Hotel computer system.
Assist guests with their luggage and locating their room.
General up-keep and maintenance of hotel lobby during peak business hours.
Call guests using hotel phone system when required.
Arrange for transportation to local tourist attractions for guests.
Deliver room messages, attend to simple errands for guests such as package delivery and pick-up.
Multitude of other tasks as assigned by hotel management
Name and address of employer  Holiday Inn Express 765 Grove Meadows Drive. Roanoke, Virginia 24015
Type of business or sector   Hospitality/Hotel
Education and training   
Dates  August 1998 - July 2003
Title of qualification awarded  Bachelor of Science in Hospitality and Hotel Management
Principal subjects / occupational skills covered  Hotel management; both large and small chain business management.
Name and type of organisation providing education and training  Ashland University, Virginia
Level in national or international classification  State University
Personal skills and competences  
Mother tongue(s)  English
Other language(s)  
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
Spanish  B1Moderate userA1No experienceB2Moderate userA2Novice userA1No experience 
Social skills and competences  Outgoing and athletic individual, I maintain a current knowledge of all local sporting events and outdoor activities. This has been hugely beneficial when advising hotel visitors about the local attractions surrounding the hotels I''ve worked at.
Eighteen years experience in hotel operations, Fifteen years management experience.
Excellent speaking and customer interaction skills, I have a high success rate of solving customer problems in a timely manner that was satisfactory to both the guests and higher level hotel management.
Organisational skills   Strong organization and time management skills.
Capable of adjusting work schedule to the rapidly changing pace of working in a hotel.
Excellent employee management skills, I have a high satisfaction level with all my employees and pride myself in knowing each of them personally. I maintain an ''open-door'' policy for all employees under me.
Computer skills and competences  Skilled with a variety of hotel management software.
Advanced skill level in Excel, Power Point and Microsoft Word.
Artistic skills and competences  Trumpet player in college, I still play at family events and at the annual hotel employee talent night.
Other skills and competences   Outdoor enthusiast, I enjoy rock climbing, bird watching, camping and other all weather outdoor activities.
Boyscout Den leader for nephew''s Boyscout group.
Well travelled and knowledgeable, I spent two years after high school travelling the United States and Europe.
Driving licence(s)  Virginia Driver''s License, passenger vehicle Virginia Motorcycle License
Additional information  References available upon request.