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Hotel Director Example CV

Personal information

Surname(s) / First name(s)

Weick, James

Address(es)

32, Louvre Street, SO15 Y23, Southampton, England

Telephone(s)

+44 123 45 67 89 00

Mobile:

+44 123 45 67 89 00

Fax(es)

+44 123 45 67 89 00

Fax(es)

+44 123 45 67 89 00

E-mail(s)

jweick@example.com

Nationality(-ies)

British

Date of birth

1.25.1980

Gender

Male

Desired employment / Occupational field

Hospitality Director

Work experience

Dates

August 2001 - present

Occupation or position held

Assistant Hotel Manager

Main activities and responsibilities

Meet and greet customers and guests as they enter the hotel.
Designate tasks to employees, shift scheduling for more than fifty employees.
Collect payment for rooms and other hotel expenses, record payment into hotel accounting software, issue change when necessary.
Daily room inspections of assigned floors before rebooking those rooms.
Responsible for purchasing all hotel supplies and guest related items.
Arrange for services from outside vendors such as meal or laundry services.
Maintain a knowledge of all local attractions and guest tours for visiting hotel guests.
Meet with clients who are interested in reserving hotel for special events and functions or group travel plans.

Name and address of employer

Courtyard by Marriott Suites 56 Lockton Road Roanoke, Virginia 24012

Type of business or sector

Hospitality/Hotels

Dates

July 1996 - July 2001

Occupation or position held

Hotel Clerk

Main activities and responsibilities

Meet and greet all guests or potential guests.
Answer customer questions in person or over the phone about hotel rates and policies.
Tally customer room fees, collect payment and give change.
Schedule and confirm reservations.
Arrange for taxi service or rental cars for customers, offer restaurant suggestions and local tourist attractions to hotel guests.
Attempt to solve room issues and problems for guests.
Transfer calls placed to the front desk to guest rooms.

Name and address of employer

Motel 6 Chain Motels 193 Hertilde Street. Roanoke, Virginia 24003

Type of business or sector

Hospitality/Hotels

Dates

January 1992 - March 1996

Occupation or position held

Hotel Clerk/Lobby Assistant

Main activities and responsibilities

Schedule upcoming reservations for guests in Hotel computer system.
Assist guests with their luggage and locating their room.
General up-keep and maintenance of hotel lobby during peak business hours.
Call guests using hotel phone system when required.
Arrange for transportation to local tourist attractions for guests.
Deliver room messages, attend to simple errands for guests such as package delivery and pick-up.
Multitude of other tasks as assigned by hotel management

Name and address of employer

Holiday Inn Express 765 Grove Meadows Drive. Roanoke, Virginia 24015

Type of business or sector

Hospitality/Hotel

Education and training

Dates

August 1998 - July 2003

Title of qualification awarded

Bachelor of Science in Hospitality and Hotel Management

Principal subjects / occupational skills covered

Hotel management; both large and small chain business management.

Name and type of organisation providing education and training

Ashland University, Virginia

Level in national or international classification

State University

Personal skills and competences

Mother tongue(s)

English

Other language(s)

Self-assessment

Understanding

Speaking

Writing

European level

Listening

Reading

Spoken interaction

Spoken production

Spanish

Moderate user

No experience

Moderate user

Novice user

No experience

Social skills and competences

Outgoing and athletic individual, I maintain a current knowledge of all local sporting events and outdoor activities. This has been hugely beneficial when advising hotel visitors about the local attractions surrounding the hotels I''ve worked at.
Eighteen years experience in hotel operations, Fifteen years management experience.
Excellent speaking and customer interaction skills, I have a high success rate of solving customer problems in a timely manner that was satisfactory to both the guests and higher level hotel management.

Organisational skills

Strong organization and time management skills.
Capable of adjusting work schedule to the rapidly changing pace of working in a hotel.
Excellent employee management skills, I have a high satisfaction level with all my employees and pride myself in knowing each of them personally. I maintain an ''open-door'' policy for all employees under me.

Computer skills and competences

Skilled with a variety of hotel management software.
Advanced skill level in Excel, Power Point and Microsoft Word.

Artistic skills and competences

Trumpet player in college, I still play at family events and at the annual hotel employee talent night.

Other skills and competences

Outdoor enthusiast, I enjoy rock climbing, bird watching, camping and other all weather outdoor activities.
Boyscout Den leader for nephew''s Boyscout group.
Well travelled and knowledgeable, I spent two years after high school travelling the United States and Europe.

Driving licence(s)

Virginia Driver''s License, passenger vehicle Virginia Motorcycle License

Additional information

References available upon request.