| Personal information | ||||||||||||||
| Surname(s) / First name(s) | Saitta, Duncan | |||||||||||||
| Address(es) | 32, Louvre Street, SO15 Y23, Southampton, England | |||||||||||||
| Telephone(s) | +44 123 45 67 89 00 | Mobile: | +44 123 45 67 89 00 | |||||||||||
| Fax(es) | +44 123 45 67 89 00 | |||||||||||||
| E-mail(s) | ducan@gmail.com | |||||||||||||
| Nationality(-ies) | American | |||||||||||||
| Date of birth | 1.25.1986 | |||||||||||||
| Gender | Male | |||||||||||||
| Desired employment / Occupational field | Dry Cleaner | |||||||||||||
| Work experience | ||||||||||||||
| Dates | January 2009 - Present | |||||||||||||
| Occupation or position held | Assistant Manager, Pearl Dry Cleaners | |||||||||||||
| Main activities and responsibilities | Interact with customers, setting up cleaning requests. Discuss with customers methods of treatment for stains or garment repairs. Responsible for tagging garments with customer information and scheduling pick-up times. Ordered solvents, chemicals, and cleaning supplies when asked by the General manager. Recorded all transactions with customers and company clients in company accounting books. Managed several employees including scheduling, vacation time, and all employees training. | |||||||||||||
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| Name and address of employer | Pearl Dry Cleaners 1045 Bethel Road Richmond Virginia 23218 | |||||||||||||
| Type of business or sector | Dry Cleaning Industry | |||||||||||||
| Dates | May 2007 - January 2009 | |||||||||||||
| Occupation or position held | Sales Associate | |||||||||||||
| Main activities and responsibilities | Greet and interact with customers on the store floor, offer advice on merchandise choices. Preformed typical sales actions such as ringing up customers on registers, providing change and receipts when required. Assisted customers with wardrobe selections, gift purchases. Responsible for an in-store awareness of customer needs and possible security risks. Trained other sales associates on store policies and procedures. Assisted with setup of clothing models and display cases. | |||||||||||||
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| Name and address of employer | Macy''s South Park Mall, 170 South Park Mall Richmond, Virginia 23834 | |||||||||||||
| Type of business or sector | Department Store | |||||||||||||
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| Dates | July 2005 - May 2007 | |||||||||||||
| Occupation or position held | Cashier | |||||||||||||
| Main activities and responsibilities | Customer service and interaction. Responsible for ringing up customer purchases on registers, taking payment, providing change when necessary, and receipts. Shared promotional information with customers when applicable. Discusses customer requests and inquiries with management. Total up daily sales and balanced drawer against end of day sales receipts. Bag customer purchases in an organized and efficient manner. Restock items on shelves, turn in and report all damaged items with management. | |||||||||||||
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| Name and address of employer | Target Store 4521 S Laburnum Avenue Richmond, VA 23231 | |||||||||||||
| Type of business or sector | Retail Store | |||||||||||||
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| Education and training | ||||||||||||||
| Dates | August 2003 - June 2005 | |||||||||||||
| Title of qualification awarded | Associate of Science Business Administration | |||||||||||||
| Principal subjects / occupational skills covered | Small Business Management | |||||||||||||
| Name and type of organisation providing education and training | Tidewater Community College 121 College Place Norfolk, Virginia 23510 | |||||||||||||
| Level in national or international classification | Virginia Community College System | |||||||||||||
| Personal skills and competences | ||||||||||||||
| Mother tongue(s) | English | |||||||||||||
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| Social skills and competences | Motivated, driven person, I am always looking for a task when on the clock, I do not like to sit idle at work. Team leader: I have been a team leader in all of my jobs working with groups of up to 10 people at a time. Excellent people skills, I understand how to talk to people, and adjust strategies to push a sale. Earned Sales Associate of the month many times during my job at Macy''s. Strong problem and conflict resolution skills. I work well independently and within a team. | |||||||||||||
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| Organisational skills | Efficient and organized, keep detailed records in my role as assistant manager at Pearl Dry cleaning. Organized staff meetings between co-workers and managers, also organized holiday events for employees such as the Christmas, Thanksgiving, and Halloween parties. Maintained a perfect drawer during my job at Target, was rewarded monthly as Cashier of the Month. | |||||||||||||
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| Computer skills and competences | Proficient with Microsoft Office Suites including Excel. Proficient with Adobe Photoshop and Adobe Dreamweaver, beginner skill level. Some basic html and blogging knowledge, maintain my own personal webpage. | |||||||||||||
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| Artistic skills and competences | Basic image manipulation and web design skills. Responsible for setting up attractive displays for products that were being promoted at Target and Macy''s. | |||||||||||||
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| Other skills and competences | Able to lift heavy objects up to 50lbs, daily tasks at Pearl Dry cleaning, involve moving chemicals and restocking cleaning supplies. | |||||||||||||
| Driving licence(s) | Virginia Driver''s License, passenger vehicle | |||||||||||||
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| Additional information | References available upon request. | |||||||||||||
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