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Computer Hardware Consultant Example CV

Personal information    
Surname(s) / First name(s)  Worthington, James, Henry
Address(es)  50 New Road, Cambridge IP23 5RS
Telephone(s)  +44 1234 456 6778
Fax(es)  +44 2345 345432
E-mail(s)  jhworthington@example.com
Nationality(-ies)  British
Date of birth  22/08/80
Gender  Male
Desired employment / Occupational field  Hardware Consultant
Work experience   
Dates  5 September 2003 to Present
Occupation or position held  Customer Support Engineer
Main activities and responsibilities  Assist customers with problems involving computer hardware, using Analysis software to diagnose and find solutions to customer problems. Some areas I have been involved in include e2e, end user experience and performance, Once I have found a solution I specify the architecture in consultation with customer team and solution managers.
Name and address of employer  Hardware Support and Consultancy Ltd
Unit 59 Horizon Industrial Estate, Colney, nr Cambridge IP33 4SS
Type of business or sector  Identify customers hardware problems and define solutions.
Education and training   
Dates  2 September 1999 to 3 July 2003
Title of qualification awarded  B.Sc. in Information Technology and Computing
Principal subjects / occupational skills covered  Fundamentals of Information Technology. Fundamentals of IT. Introduction to Web Authoring using XHTML and CSS. Introduction to Database Technology. Mathematical Methods Foundation. Management Studies - full module. Information Systems Concepts. Computer Systems and Elements of Programming. Information Systems Management, Data management. Software and Programming. E-business.
Name and type of organisation providing education and training  Nuffield University Cambridge
Personal skills and competences  
Mother tongue(s)  English
Other language(s)  German
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
English  C2Proficient UserC2Proficient UserC2Proficient UserC2Proficient UserC2Proficient User 
German  A2Beginning User B2Average UserB2Average UserA2Beginning UserA2Beginning User  
Social skills and competences  In my role I have interaction with all levels of customers organisation and I need to be able to relate to their problems in order to provide an acceptable solution
Organisational skills and competences  I have the responsibility of running the project team and organising the planning, meetings etc.
Technical skills and competences   I have a knowledge of wireless access, core networks, IP transport, service management and charging, services, customer value propositions and solution descriptions for multi technology.
Computer skills and competences  I am very experienced in using Office Products, Analysis Software (SCERT) and producing reports.
Artistic skills and competences  None
Other skills and competences  I am considered by my friends to be an expert at quiz shows
Driving licence(s)  Full
Additional information  References are available.