|Summary of Qualifications:
An experienced Data Entry Specialist with technical knowledge of telecommunications. Able to perform administrative duties including answering telephones, setting appointments, and adjusting customer requests. Possess a nice telephone voice. Participates in on-site training and workshops for employees. Able to work in a team and independently. Excellent written and verbal communication skills. Able to type 80+ WPM including 10-key. Extensive knowledge of Microsoft Office applications including MS EXCEL, MS ACCESS, MS WORD, and MS Outlook.
Data Entry, December 2005 - March 2008, Talltel Corporation, Charlotte NC
Responsibilities included inputting customer requests, inquiries, and tracking codes of product sells from kiosks. Performed administrative duties including answering telephones, copying, faxing, transferring data and reports to supervisor, and organizing paperwork within the system.
Data Entry Specialist, February 2002 - October 2005, Kelco Data Specialist, Charlotte NC
Responsibilities included inputting large volume orders within online database systems, adjusting customer requests and inquiries, transferring data from MS EXCEL to MS ACCESS for easy viewing and graphic measurements. Performed administrative duties such as answering telephones, organizing paperwork, and copying.
Data Entry Specialist, May 2000 - January 2002, P-Mobile, Charlotte NC
Responsibilities included data input in MySQL, MS ACCESS, MS EXCEL, and ORACLE development. Performed administrative duties including conducting market research, prospecting, setting appointments, and closing sales over the phone.