I am writing this letter to formally file a claim under your Buyer Protection Plan which I enrolled in upon getting the card.

I purchased a new digital camera, a Zikon F450, from their website approximately three weeks ago. I used the card to pay for the purchase. When I received the camera, it appeared to be in working condition. After one day of use, it malfunctioned in various ways. I have since notified the manufacturer who instructed me to claim the camera under my card's purchase agreement. I was also told to return the camera in the original packaging.