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Examples :: Personal Letters :: Letter requesting credit for non-accessible cable service

Letter requesting credit for non-accessible cable service

Customer Service
Acme Cable Television Service
Hometown CA

Dear Customer Service

I am writing in regards to the following account (#0000-000-00000-0).

During the week of February 15 through February 21 my service was interrupted four of the seven days. After calling in each day, repairs were made and I was informed by the customer service representative that my account would be credited for the days I was without service.

I received my cable bill this afternoon. My account has no mention of a credit listed, due, or pending. As I was unable to use your service I would like to be issued credit for the inability to access my cable. Please credit my billing statement accordingly on the next statement.

Thank you.

Sincerely
Van Moore