Re: Account Number 0000-0000-0000-0000
Dear Billing Department
I am writing to dispute a service charge which appeared on my most recent statement of February. The statement lists a charge of $10 for not paying the minimum amount due. You list my last payment as $149.56, which is a mistake on my part since it matches the check I wrote. The minimum amount due was $149.66, a difference of ten cents.
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While this is an obvious clerical error on my part, I cannot see how you would charge a $10 service fee for ten cents. On top of that, I notice that you have added the service charge to the total and are now also charging interest on that $10. |
Please remove the service fee as I intend to make up for the difference with this next payment. Thank you.
Sincerely