Complaint letter concerning emergency room service
Hospital Administrator
Community Medical Center
Hometown CA
Dear Administrator
On February 17, 2009 I brought my son David to the emergency room at your hospital because he had fallen out of the top bed of a bunk bed. This is the first time this has happened, and we wanted to make sure there was no internal injury.
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Although we did not see any other patients in the waiting area, we waited over an hour to be taken to an examination room. I remember seeing many nursing staff and doctors in the area while we were there. If the hospital was busy that night, I would have understood, but I saw no sign of this.
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Recently I received solicitations from Community Medical Center to expand the emergency services and provide for better equipment. I readily gave to this effort since it is an important part of the hospital. I would like to know if any of this funding went to improve the service of the emergency care as well.
Sincerely
Marva Mathers
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