|Surname(s) / First name(s)||Williams, Jack Steven|
|Address(es)||56 Copperfield Chase, Cannock, Derbyshire DE4 7TH|
|Fax(es)||01234 255 55 33|
|Date of birth||12/01/66|
|Desired employment / Occupational field||Sales Management|
|Dates||3 march 1998 to present|
|Occupation or position held||Sales Manager|
|Main activities and responsibilities||As the Sales Manager for a innovative Software House my main task is to keep my company at the forefront by recruiting quality staff and training them to reach the standards we demand.|
Added to this is the supervision, motivating and monitoring of team performance including setting budgets/targets.
Obviously I needed to maintain detailed knowledge of the company's products or services and keeping abreast of what competitors are doing.
|Name and address of employer||Innovative Software Developments|
4 The High, Derby DE2 7AQ
|Type of business or sector||Supplying software solutions to SME|
|Dates||3 February 1982 September 1998|
|Occupation or position held||Senior Customer Account Manager|
|Main activities and responsibilities||My chief activities were maintaining contact with customers and maintaining detailed knowledge of the company's products.|
Obviously keeping abreast of what competitors are doing was essential.other line managers.
I also had management responsibilities for 2 Customer Account Managers in my team, including appraisals etc.
|Name and address of employer||Automotive Products, Hauge House, Wetherfield Street, Derby, DE2 9IJ|
|Type of business or sector||Provision of Automotive products to Garages and other car repair sites.|
|Education and training|
|Dates||4 September 1983 to 6 July 1986|
|Title of qualification awarded||BA (Hons) Business Management (Marketing)|
|Principal subjects / occupational skills covered||How to manage organisations, and the external environment in which they operate. How do organisations respond to change and how to plan strategically. Have an understanding of the roles of business support functions like HR, finance, operations and IT. Have a thorough understanding of marketing principles. How to Improve planning and time-management skills.|
How to create, develop and implement marketing plans effectively.
|Name and type of organisation providing education and training||University of Derby|
|Personal skills and competences|
|European level||Listening||Reading||Spoken interaction||Spoken production|
|English||C2||Proficient User||C2||Proficient User||C2||Proficient User||C2||Proficient User||C2||Proficient User|
|French||B2||Average User||B2||Average User||B2||Average User||C2||Proficient User||A2||Beginner User|
|Social skills and competences||I am a member of the Blue Boar quiz team|
|Organisational skills and competences||I am responsible for a direct staff of 10 customer account managers. We have consistently beaten targets and our customer satisfaction rating has never been higher.|
|Technical skills and competences||I have been involved in the sales management field for 20 years and I have always been goal orientated. My employers have had the highest regard for my work ethic and achievements|
|Computer skills and competences||I am experienced using Microsoft Office Excel, Work and PowerPoint. I am also experienced in using Salesforce and internet based system for contact management. I also use Outlook to keep my own records.|
|Artistic skills and competences||I have had some articles published in Marketing Today|
|Other skills and competences||I have good skills in man management and my interpersonal skills are excellent|
|Additional information||References available|