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retail sales advisor Example CV

Personal information    
Surname(s) / First name(s)  Dorkins, Ashton
Address(es)  32, Louvre Street, SO15 Y23, Southampton, England
Telephone(s)  +44 123 45 67 89 00 Mobile: +44 123 45 67 89 00
Fax(es)  +44 123 45 67 89 00
E-mail(s)  asmarsha@example.com
Nationality(-ies)  British
Date of birth  1.25.1980
Gender  Male
Desired employment / Occupational field  retail sales advisor
Work experience   
Dates  April 2008 - present
Occupation or position held  Sales Assistant
Main activities and responsibilities  As a sales assistant my primary responsibilities revolved around customer interaction and service. It was my job to assist them with production selection, providing customers with detailed information about kitchen appliances. It was my job to recommend certain models that fit customer lifestyles and budget. I met and exceeded monthly sales criteria regularly and was awarded for my achievements with special bonuses and paid vacation days. Duties also included general store maintenance as well as restocking customer order forms, dealing with customer complaints, scheduling appliance delivery times and dates and assisting with the set up of promotional displays. As a Sales Assistant I was also responsible for my own product research and knowledge as necessary to help boost sales figures.
Name and address of employer  Kitchen Appliance distributor
Type of business or sector  Kitchen Appliance distributor
Dates  June 2006 - March 2008
Occupation or position held  Sales Assistant
Main activities and responsibilities  In this position I was responsible for assisting customers with the arrangement of vacation plans and other travel arrangements. Customers came either with preplanned ideas for vacation travel or a general idea of a few destination locations. It was my responsibility to sell travel packages and make trip arrangements for customers including selling and booking travel arrangements by plane, train, or cruise vacations, locate hotel or other sleeping accommodations and inform customers of tourist attractions for the selected vacation destination. I also accompanied other Sales Assistants in researching local hotel and tourist attractions for updated information about these destinations.
Name and address of employer  Sunset Travel Agency 59 Lamont Lane Norwich, Norfolk NR1 3DD
Type of business or sector  Travel Agency
Dates  January 2004 - May 2006
Occupation or position held  Front Desk Clerk
Main activities and responsibilities  Job responsibilities included answering phones and redirecting customer calls or answering customer inquiries. I also interacted with customers face to face when they came in to meet with Sales Assistants, I recorded customer name and who they were there to meet with in the computerized daily log which notified the Sales assistant that they had customers waiting. I also delivered customer phone messages to sales assistants when required. Duties also included the overall cleanliness of the front lobby, restocking magazine racks and refilling the coffee/tea station with supplies.
Name and address of employer  Sunset Travel Agency 59 Lamont Lane Norwich, Norfolk NR1 3DD
Type of business or sector  Travel Agency
Education and training   
Dates  August 1992 - May 1999
Title of qualification awarded  High School graduate
Principal subjects / occupational skills covered  4 A level GCSEs in English, Mathematics, Psychology, and General Studies
Name and type of organisation providing education and training  Thorpe St. Andrew High School
Level in national or international classification  High School
Personal skills and competences  
Mother tongue(s)  English
Other language(s)  
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
Italian  B2Moderate UserB2Moderate UserA2Novice UserA2Novice UserA2Novice User 
Social skills and competences  I am a very social and outgoing person, at Kings Street Appliance, Sales Assistants are responsible for approaching customers to generate their own sales, so our approach and personality towards customers determines our own earnings. I get along well with my co-workers but work better independently with some management interaction and monitoring. I have some basic team leadership skills, and have lead small teams of other Sales Assistants during in-store monthly sales competitions.
Organisational skills  I have excellent trip planning skills learned during my work as a Sales Assistant at Sunset Travels. During my two years there I was organised 25 large group (50+ people excursions to Rome, Italy, Spain and many other destinations and planned many other smaller vacations and travelling arrangements.
Technical skills and competences  At my current job at Kings Street Appliances, I maintain an adept/expert level knowledge of all major brand and off brand appliance specifications and simple maintenance procedures. I find this only boosts my sales and customer problem resolution rates if a customer contacts me about problems with a previously sold appliance.
Computer skills and competences  Moderate experience with standard POS computer systems. I also have moderate experience with Microsoft Word.
Artistic skills and competences  Athletic, Football Team Co-Captain for local football league, I also enjoy basketball and tennis.
Other skills and competences  I am well-traveled, I spent 4 years travelling the world with my parents after high school graduation.
Driving licence(s)  Class B
Additional information  References available upon request.