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| Personal information |
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| Surname(s) / First name(s) | | | Marsha, Anne Sasha |
| Address(es) | | | 32, Louvre Street, SO15 Y23, Southampton, England |
| Telephone(s) | | | +44 123 45 67 89 00 | Mobile: | | +44 123 45 67 89 00 |
| Fax(es) | | | +44 123 45 67 89 00 |
| E-mail(s) | | | GHarmen@gmail.com |
| Nationality(-ies) | | | British |
| Date of birth | | | 1.25.1980 |
| Gender | | | Female |
| Desired employment / Occupational field | | | Network Systems and Data Communication Analyst |
| Work experience | | | |
| Dates | | | July 2003 - present |
| Occupation or position held | | | Network Analyst |
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| Main activities and responsibilities | | | As a network analyst for Global Tech, I was responsible for monitoring and maintenance of the network systems and network hardware and software. With a team of network analysts, we redesigned the network structure and security for Global Tech over the span of 6 months.
This redesign had zero outages and was implemented smoothly to over 300 users.
Other job duties:
Analysing network systems for potential problems, fix network issues as they arrive in an efficient manner, documenting the error and all steps to fix in the network team knowledge base.
Network administrator for the local area network and wide area network for the company.
Responsible for set-up and maintenance of all company user accounts and profiles.
Work closely with other network analysts and the IT team to solve network and software application problems.
Install and repair network hardware and software.
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| Name and address of employer | | | Business Information
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| Type of business or sector | | | Data Processing |
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| Dates | | | November 1998 - January 2003 |
| Occupation or position held | | | Data Communications Analyst |
| Main activities and responsibilities | | | As a data communications analyst for The Hammond Group I was responsible for the installation and maintenance of the the companies network systems and business communications including the local area network and wide area network for the main building and satellite buildings.
Daily duties were:
Research and evaluate new network hardware and software for the company networks and computers.
Assisted other communications analysts with planning network structure for the the main corporate building, assisted with the maintenance of the satellite offices.
Provide phone and in-person support for network problems during business hours and worked in the rotation of on-call personal (was the on call person for after hours once a week, and 1 weekend a month). |
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| Name and address of employer | | | DataTech Industries 1 Brown Street, London EC2R 3DA, United Kingdom
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| Type of business or sector | | | Business Data Systems |
| Dates | | | September 1994 - October 1998 |
| Occupation or position held | | | Data Communications Analyst |
| Main activities and responsibilities | | | Working for Mission Direct, my job duties included the implementation and support of the Wide Area network and office virtual private network setup. I also installed multiple phone line systems for satellite office locations in over 200 locations.
Daily tasks were:
Team member and co-leader of company wide roll out of video-call conference system.
Responsible for maintenance of corporate firewall systems, network health and maintenance, hardware and software installation and support.
Training office personnel on simple trouble shooting methods and network maintenance.
Network router support and Local Area Network infrastructure support, TCP/IP installation and configuration |
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| Name and address of employer | | | Mission Direct Industries 109 Crescent Way London EC1V 4PY, United Kingdom
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| Type of business or sector | | | Internet and Phone Distribution |
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| Education and training | | | |
| Dates | | | January 1991 - August 1994 |
| Title of qualification awarded | | | Bachelor of Science - Information Systems |
| Principal subjects / occupational skills covered | | | Network Administration
Computer Information Systems |
| Name and type of organisation providing education and training | | | University of London
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| Level in national or international classification | | | University
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| Personal skills and competences | | | |
| Mother tongue(s) | | | German |
| Other language(s) | | | |
| Self-assessment | | | Understanding | Speaking | Writing | |
| European level | | | Listening | Reading | Spoken interaction | Spoken production | | |
| English | | | A1 | Novice User | A1 | Novice User | A1 | Novice User | A1 | Novice User | A1 | Novice User | |
| French | | | B1 | Moderate Experience | B2 | Moderate Experience | B1 | Moderate Experience | B1 | Moderate Experience | B2 | Moderate Experience | |
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| Social skills and competences | | | I have over 15 years of experience working with computer systems independently and on a team with other analysts. I have excellent interpersonal skills and can explain new software and hardware to both the experienced individual and the office employees I support. I have strong presentation skills and I am responsible for composing and presenting quarterly reports for the management team.
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| Organisational skills | | | Replace this text by a description of these competences and indicate where they were acquired. (Remove if not relevant, see instructions).
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| Technical skills and competences | | | I have an expert level technical knowledge of different router systems and network hardware and software.
Other technical skills include:
Programming languages studied: C++, XML and Java technology.
Microsoft Server 2000/2003, SAP, Windows Operating Systems including Windows7, Linux and Unix Operating systems, Lotus Notes, VPN software, Exchange Server and other company software.
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| Computer skills and competences | | | Proficient with Microsoft Office Suite and Outlook programs. Excellent internet researching skills.
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| Other skills and competences | | | Antique Car owner and enthusiast.
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| Driving licence(s) | | | Class B and A
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| Additional information | | | References available upon request.
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Business Letters 
