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Information Services Technician Example CV

Personal information    
Surname(s) / First name(s)  Jian, Wai Wii
Address(es)  18 Harbour Road Wanchai, Hong Kong
Telephone(s)  Home: +852 5555 0500 Mobile: +852 5555 6586
Fax(es)  +852 5555 6586
E-mail(s)  jian_wii@example.com.hk
Nationality(-ies)  Chinese
Date of birth  November 15, 1976
Gender  Female
Desired employment / Occupational field  Information Services Technician
Work experience   
Dates  August 2004 - present
Occupation or position held  Software Development Specialist
Main activities and responsibilities  My duties include configuring information-processing equipment, performing senior operator and systems administrator duties on assigned computer systems as well as assisting less experienced employees in the installation and maintenance of information-processing equipment. I also assist in the writing, analyzing, editing, testing and modifying computer programs.
Name and address of employer  MSCI
Barra 30/F, Three Exchange Hong Kong SAR
Type of business or sector  Information Technology
Dates  May 1998 - August 2004
Occupation or position held  Software Programmer / IT Specialist
Main activities and responsibilities  In this position I identified computer-user problems and coordinated to resolve them. I have installed, configured, and monitored local and wide-area networks, hardware, and software including compiling, entered and processed all relevant information. I also provided customer and network administration including various services such as password protection tools, electronic mail accounts, security programs and troubleshooting guides.
Name and address of employer  Cathay Pacific Airways Ltd
5 South Tower, 8 Scenic Rd. Lantau Island, Hong Kong
Type of business or sector  Information Technology
Education and training   
Dates  September 1999 - June 2001
Title of qualification awarded  Master's Degree in Software Programming
Principal subjects / occupational skills covered  Principle studies included: Intermediate and Advanced Programming Concepts, Advanced Graphic Design, Calculus, Trigonometry, and Advanced Computer Science.
Internships  Completed one year internship at Cathay Pacific Airways as entry level Programmer and ITJunior Specialist.
Name and type of organisation providing education and training  Sham Shui Technical Institute
Dates  September 1995 - June 1999
Title of qualification awarded  Bachelor of Science Degree in Computer Science
Principal subjects / occupational skills covered  Principle studies included: Computer Science (up to and including advanced level), Basic Computer Programming, Advanced Computer Program Languages, Calculus, and Physics. Secondary studies included Arts and Humanties, Group Psychology, and Social Anthropology.
Name and type of organisation providing education and training  University of Hong Kong - Kowloon City Campus
Personal skills and competences   
Mother tongue(s)  Chinese
Other language(s)   
Self-assessment  UnderstandingSpeakingWriting 
European level  ListeningReadingSpoken interactionSpoken production  
English  C2Proficient UserC2Proficient UserC2Proficient UserC2Proficient UserC2Proficient User 
French  B2Intermediate UserB2Intermediate UserB2Intermediate UserB2Intermediate UserB2Intermediate User 
Social skills and competences  I have had strong positive interaction with middle and upper management. When placed in a group setting of up to 25 employees I can show effective leadership. These skills are evident from my verbal and written communication skills, especially in an inter-deparmental setting. I have a proven ability to handle multiple projects simultaneously and with great detail and communicate effectively both verbally and in writing.
Organisational skills and competences  I have effective time management skills, deadline oriented attitude, and extremely focused on the completion of assigned projects. Using my nearly 10 years combined experience in conducting data system studies, preparing documentation, and designing specifications for proposals I am currently assisting in the designing, preparation, editing, and testing of all IT computer programs used in my position.
Technical skills and competences  I have experience in application analysis, design and development of a multi-tiered program application in a web-based environment. I also have a high level of knowledge with current technical developments and trends in my area of expertise with a full understanding of systems analysis and design, computer programming, program implementation, and operations.
Computer skills and competences  I possess an expert working knowledge in SyBase PowerBuilder, Cynergy Systems Enterprise Application Framework (EAF), EaServer, Active Server Pages (ASP), Oracle, and MS SQL. With a thorough working knowledge of Windows Vista programming applications.
Artistic skills and competences  Feng Shui interior design techniques, still life canvas painting in acrylics and oils, and photography.
Other skills and competences  I possess years of experience in the constructing, editing and testing computer system programs, conducting data system studies, and preparing documentation and specifications for proposals. I also have experience assisting in the design, preparation, editing and testing of computer programs as well as the use of computer consoles and peripheral equipment, systems concepts, and planning, designing and testing computer systems.
Driving licence(s)  Groups A, A1, and B
Additional information  References available upon request.