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| Personal information |
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| Surname(s) / First name(s) | | | Worthington, James, Henry |
| Address(es) | | | 50 New Road, Cambridge IP23 5RS |
| Telephone(s) | | | +44 1234 456 6778 |
| Fax(es) | | | +44 2345 345432 |
| E-mail(s) | | | jhworthington@example.com |
| Nationality(-ies) | | | British |
| Date of birth | | | 22/08/80 |
| Gender | | | Male |
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| Desired employment / Occupational field | | | Hardware Consultant |
| Work experience | | | |
| Dates | | | 5 September 2003 to Present |
| Occupation or position held | | | Customer Support Engineer |
| Main activities and responsibilities | | | Assist customers with problems involving computer hardware, using Analysis software to diagnose and find solutions to customer problems. Some areas I have been involved in include e2e, end user experience and performance, Once I have found a solution I specify the architecture in consultation with customer team and solution managers.
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| Name and address of employer | | | Hardware Support and Consultancy Ltd
Unit 59 Horizon Industrial Estate, Colney, nr Cambridge IP33 4SS
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| Type of business or sector | | | Identify customers hardware problems and define solutions. |
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| Education and training | | | |
| Dates | | | 2 September 1999 to 3 July 2003 |
| Title of qualification awarded | | | B.Sc. in Information Technology and Computing |
| Principal subjects / occupational skills covered | | | Fundamentals of Information Technology. Fundamentals of IT. Introduction to Web Authoring using XHTML and CSS. Introduction to Database Technology. Mathematical Methods Foundation. Management Studies - full module. Information Systems Concepts. Computer Systems and Elements of Programming. Information Systems Management, Data management. Software and Programming. E-business.
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| Name and type of organisation providing education and training | | | Nuffield University Cambridge
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| Personal skills and competences | | | |
| Mother tongue(s) | | | English |
| Other language(s) | | | German |
| Self-assessment | | | Understanding | Speaking | Writing | |
| European level | | | Listening | Reading | Spoken interaction | Spoken production | | |
| English | | | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | |
| German | | | A2 | Beginning User | B2 | Average User | B2 | Average User | A2 | Beginning User | A2 | Beginning User | |
| Social skills and competences | | | In my role I have interaction with all levels of customers organisation and I need to be able to relate to their problems in order to provide an acceptable solution
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| Organisational skills and competences | | | I have the responsibility of running the project team and organising the planning, meetings etc.
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| Technical skills and competences | | | I have a knowledge of wireless access, core networks, IP transport, service management and charging, services, customer value propositions and solution descriptions for multi technology.
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| Computer skills and competences | | | I am very experienced in using Office Products, Analysis Software (SCERT) and producing reports.
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| Artistic skills and competences | | | None
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| Other skills and competences | | | I am considered by my friends to be an expert at quiz shows
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| Driving licence(s) | | | Full
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| Additional information | | | References are available.
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Business Letters 
