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| Personal information |
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| Surname(s) / First name(s) | | | Streeter, Ronald Victor B.Sc. MCIPS |
| Address(es) | | | 50 New Road, Cambridge IP23 5RS |
| Telephone(s) | | | +44 1234 456 6778 |
| Fax(es) | | | +44 2345 345432 |
| E-mail(s) | | | jhworthington@example.com |
| Nationality(-ies) | | | British |
| Date of birth | | | 22/08/80 |
| Gender | | | Male |
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| Desired employment / Occupational field | | | SME Consultant |
| Work experience | | | |
| Dates | | | 5 September 2003 to Present |
| Occupation or position held | | | Growth Consultant |
| Main activities and responsibilities | | | Assist customers with problems involving upgrading of software and services to cope with company expansion.
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| Name and address of employer | | | Walter Hagen and Co Ltd
Unit 59 Horizon Industrial Estate, Colney, nr Cambridge IP33 4SS
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| Type of business or sector | | | Consultants in Company Assistance |
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| Dates | | | 5 September 1993 to 28 August 2003 |
| Occupation or position held | | | Senior Customer Account Manager |
| Main activities and responsibilities | | | My chief activities were maintaining contact with customers and maintaining detailed knowledge of the company’s products. Ensuring that customers came to me first for all advice and purchase of new software.I also had management responsibilities for 2 Customer Account Managers in my team, including appraisals etc.
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| Name and address of employer | | | Walter Hagen and Co Ltd
Unit 59 Horizon Industrial Estate, Colney, nr Cambridge IP33 4SS
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| Type of business or sector | | | Software Sales and Support |
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| Education and training | | | |
| Dates | | | 2 September 1990 to 3 July 1993 |
| Title of qualification awarded | | | B.Sc. in Information Technology and Computing |
| Principal subjects / occupational skills covered | | | Fundamentals of Information Technology. Fundamentals of IT. Introduction to Web Authoring using XHTML and CSS. Introduction to Database Technology. Mathematical Methods Foundation. Management Studies - full module. Information Systems Concepts. Computer Systems and Elements of Programming. Information Systems Management, Data management. Software and Programming. E-business.
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| Name and type of organisation providing education and training | | | Nuffield University Cambridge
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| Personal skills and competences | | | |
| Mother tongue(s) | | | English |
| Other language(s) | | | German |
| Self-assessment | | | Understanding | Speaking | Writing | |
| European level | | | Listening | Reading | Spoken interaction | Spoken production | | |
| English | | | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | C2 | Proficient User | |
| German | | | A2 | Beginning User | B2 | Average User | B2 | Average User | A2 | Beginning User | A2 | Beginning User | |
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| Social skills and competences | | | In my roles I have to meet customers and potential customers as many social events and I have a good ability to relate to people at all levels and all ages. This allows me to seize opportunities that others might miss and I have developed many good friendships as well.
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| Organisational skills and competences | | | In my current position I am responsible for assessing a customers problems and aims and then to ensure my team do the necessary research and prepare the relevant information for me to prepare the presentation.
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| Technical skills and competences | | | I have very good communication skills which includes experience of presenting complex information to different audiences. I have a high level capability in negotiating and influencing skills and I am able to prepare and present clear and concise written reports and briefings within time.
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| Computer skills and competences | | | I am very experienced in using Microsoft Office products to produce reports, handouts and presentations.
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| Artistic skills and competences | | | I am experienced in using Autcad software
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| Other skills and competences | | | I am very interested in learning new things in order to keep myself up to date with my work environment and I am able to pick up new concepts very quickly
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| Driving licence(s) | | | Full
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| Additional information | | | References are available.
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Business Letters 
