English Grammar and
Body language
Business letters
Example of Speculation Letter
Example of Fundraising Letter
Example of Farewell Letter to Co-Workers
Example of How to do a Quitclaim Deed
Example of Quitclaim Deed
Example of Ebay Feedback Letter
Example of Hardship Letter
Letter for request for a meeting room
Letter declining gift
Nonprofit mission statement
Team mission statement
Church mission statement
Example of a personal mission statement
Example of a career mission statement
Agreement for home maintenance
Demand to make good on bad check
General bill of sale, payment in full
General bill of sale, with installment payments
General bill of sale, with scheduled pickup date
Limited power of attorney
Resignation to move with family
Returning to study
Waiver of notice period resignation letter
Example of a brief resignation letter
Extension of notice period resignation letter
Formal resignation letter
General resignation letter example
Leaving due joining another organization
Leaving due to illness
No notice period resignation letter
Resignation due to differences
Resignation for personal reasons
Resigning to attend school alternate
Resigning to be a parent
Resignation to move to another town

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Business to business routine business correspondence letters

It's strongly advised to create a good all purpose business letter for routine correspondence. Writing original letters for each case isn't cost effective, and wastes a lot of time.

You can use standard paragraphs for your business, addressing routine issues. This is easy to do on macros, and can also be used as quality control to ensure all correspondence is consistent.

You should leave space for additional materials which are non routine, but remember to check the additional materials for content before issue.

The example below is a standardized letter from a white goods supplier to a customer regarding warranty and a potentially dangerous product safety issue.



Your Reference
Our Reference


Warranty claim and safety issues regarding your appliance.

I refer to your letter / email of (date) concerning your Samsong XII toaster oven.


(Standard paragraph)

The warranty for these products is 12 months from date of purchase. This warranty was activated on (date) and is therefore outside the 12 month time frame. We are happy to arrange for servicing of your appliance, but standard service fees will apply.

(Standard paragraph)

Safety issues

We note with concern your information regarding the safety of this appliance, and we appreciate your bringing this matter to our attention.

It is suggested that you return the appliance to our local outlet in your area for examination. (Please bring a copy of this letter to the local store for reference.)

Our policy regarding unsafe appliances is that you may request either a full refund, or exchange, if the appliance is proven to be defective.

(Non standard paragraph)

Notwithstanding the warranty issues and time frames described above, if the appliance is found to be faulty as a result of any defects at the time of purchase, we will repair or replace the toaster oven at no cost to you.


Please note:

  • This text is intended for advisory and guideline purposes only.
  • Any business letter can become a legal document, so check your content properly before issuing.
  • Any executable or statutorily defined document should be checked for compliance with legal requirements, and you should seek legal advice regarding its contents.

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