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Examples :: Business Letters :: Returning of an appliance under satisfaction guarantee

Returning of an appliance under satisfaction guarantee

Customer Service Department
Upright Vacuum and Sweeper Company
Hometown IN

Dear Customer Service

I am returning my Upright Vacuum Cleaner which I had purchased recently. I am enclosing my purchase receipt as proof of purchase. Under your terms of service, I am able to return any product within a three month time period if not completely satisfied with the product for any reason.

While I have no major dissatisfaction with the vacuum cleaner I purchased, I simply feel that it did not perform as well as I thought it should for the purchase price. Please credit my charge account with the initial purchase price plus any shipping charges as stated in your product guarantee.

Thank you again for your time and consideration in this matter.

Martha Hallaway