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Letter suggesting a change in the bus routes

General Manager
Community Transportation Authority
Hometown PA

Dear General Manager

My wife and I are residents of the Fairview Senior Apartment Tower. We have been asked by some residents here to see if we can help improve their ability to get around town independently.

The closest bus stop is about half a mile below the apartment complex, at the bottom of a steep hill. Very few of the residents here feel comfortable walking all the way down the hill to the bus stop, and even less so walking up the hill from the bus stop.

We are asking if the route for Bus 10 can be altered slightly to come up the hill to the apartment complex to pick up riders and drop riders off.

I can promise you that there would be several grateful riders each day in both directions.

I look forward to hearing from you soon.

Ben Hancock