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Letter of thanks for special effort by hotel staff

Maria Salvatore, Housekeeping Supervisor
Best Western Hotel
Hometown FL

Dear Ms. Salvatore

You are a truly incredible woman. I wrote a few days ago about a pillow which had been left behind by my son, with little hope that it would be found and returned again. When the package from your hotel arrived in the mail yesterday it was like Christmas Day at the house here. You have made a little boy very happy and his parents very appreciative of a first class operation that you have there.

Sincerely
Karen Hill