English Grammar and
Examples
Idioms
Jargon
Body language
Business letters
Example of Speculation Letter
Example of Fundraising Letter
Example of Farewell Letter to Co-Workers
Example of How to do a Quitclaim Deed
Example of Quitclaim Deed
Example of Ebay Feedback Letter
Example of Hardship Letter
Letter for request for a meeting room
Letter declining gift
Nonprofit mission statement
Team mission statement
Church mission statement
Example of a personal mission statement
Example of a career mission statement
Agreement for home maintenance
Demand to make good on bad check
General bill of sale, payment in full
General bill of sale, with installment payments
General bill of sale, with scheduled pickup date
Limited power of attorney
Resignation to move with family
Returning to study
Waiver of notice period resignation letter
Example of a brief resignation letter
Extension of notice period resignation letter
Formal resignation letter
General resignation letter example
Leaving due joining another organization
Leaving due to illness
No notice period resignation letter
Resignation due to differences
Resignation for personal reasons
Resigning to attend school alternate
Resigning to be a parent
Resignation to move to another town

Full list of Business letters
   Business Letters   Personal Letters   Resumes   CVs and more
       Facebook Letter concerning dispute of charges LINKED IN Letter concerning dispute of charges del-icio-us Letter concerning dispute of charges

Business to business letter concerning dispute of charges (own charges)

This is a legal document.

Your letter is making a statement concerning your legal position in terms of charges by your business.

Make sure that the contents of your letter are strictly accurate, and that your charges have been properly notified to the other party beforehand.

Important note: If the other party has received incorrect information regarding current charges or costs from your end, you may be at fault.

In theory, if you supply information regarding a transaction which is incorrect, for whatever reason, you're misrepresenting the terms of the transaction.

Always check to make sure your client hasn't been misinformed concerning charges or transaction terms by any information supplied by you or your staff.

(It sometimes happens that people are supplied with old fee lists, etc. If so, you may want to consider investigating the client's problems, assuming the client was acting in good faith at the time of the transaction.)

It will be noted in this example that the client is being given a chance to supply information which supports their claim.

Example:

Addressee

Your Reference
Our Reference
Contacts

Dear……

Dispute of charges

I refer to your letter / email of (date) disputing charges for (description of goods or services).

This dispute appears to be a result of a misunderstanding.

To the best of our knowledge, the charges incurred are based on the correct scale of fees at the time of the transaction.

We do not generally make exceptions in billing procedures.

However, in the interests of ensuring you were correctly informed regarding our charges, it is requested you provide us with a copy of any fee schedule or other information supplied by this firm supporting your estimate of costs.

Please be advised that in the absence of any supporting documentation of your claim, we cannot make any change to our billing for these goods / services.

Please contact me on the above phone number or email, if you wish to discuss this matter directly, or require any explanation of this procedure.

Yours sincerely

Signed
Title
Date

Optional text

Information you have provided indicates that your expected charges are based on an old fee schedule.

Please advise:

  • The date of the fee schedule you were using.
  • The source of the information regarding our fees.
  • Any contact person who advised you regarding our fees.

In view of the fact that you were obviously given out of date charges, we are prepared to consider modification of our charges on supply of this information.

Disclaimer

Please note:

  • This text is intended for advisory and guideline purposes only.
  • Any business letter can become a legal document, so check your content properly before issuing.
  • Any executable or statutorily defined document should be checked for compliance with legal requirements, and you should seek legal advice regarding its contents.
         


Link to this page:
* Required Fields
 Add Comment:
Name* :
Email :
Comment* :
 
Contact Us About Us Privacy Policy Disclaimer
Copyright © 2008 - 2011 ExamplesOf .com