Dear Ms. Madison
I want to personally thank you for your assistance in resolving an issue between myself and Mikes Showtime and Gifts.
This morning I received in the mail a full refund of my purchase, along with a gift certificate in the amount of $10 towards a future purchase.
It is my hope that Mikes Showtime will treat all of their customers with improved service in the future.
I want to thank you and the Better Business Bureau for your help and dedication with my concerns.Sincerely