I am writing to question a price discrepancy I encountered between an item offered in your retail store and the same item offered on your website.

I recently ordered an outfit from your online store, item #000-0000-0. The price listed on the site was $109, which was paid by credit card. Attached you will find a copy of the invoice I received from your shipping department.

Three days later, while shopping at our local mall, I visited one of your retail shops and found the exact same outfit priced at $79.