After your notification of your intention to commence collection procedures, your options are defined. If you haven't received payment you are effectively obliged to start the collection process.
When advising commencement of collection procedures:
Collection processes are legal processes.
Collection agents are required to conduct these processes in accordance with applicable laws.
If collection procedures fail, the next process is legal action.
Overdue account- Notification of commencement of collection procedures
If you have already paid this account, please disregard this notice.
I refer to our previous notices regarding overdue account detailed below.
Please note that our policy is to institute collection procedures upon failure to respond to two reminder notices.
As no response has been received to previous notices, collection procedures for the account detailed below, (including overdue account charges), have now been commenced.
Goods purchased:1 Mega Breeze Air conditioner $699.90
Amount due: $889.90
Overdue account charges $400.14 (15% per month x 3 months)
Total amount payable $1300.04
Please contact us on the above phone number or email if you require further information.