The collection process is subject to legal considerations.
All correspondence must be written professionally.
Do NOT include threats, or other materials which could be considered offensive or intimidatory.
The first reminder letter should be automatically generated by your accounts. It's a simple letter, and needs only a small number of lines.
You must quote:
The example below is based on a straightforward, undisputed, payment notice.
Reminder of overdue account
If you have already paid this account, please disregard this notice.
Please be advised the following payment is now overdue. Our terms of business require payment of outstanding accounts within 30 days of the date of receipt.
Goods purchased:1 Mega Breeze Air conditioner $699.90
Amount due: $889.90
Please arrange for the payment of this amount at your earliest convenience.
Note: Overdue accounts charges are incurred after 60 days from the date of the receipt.
Please contact us on the above phone number or email if you require further information.