Dear (insert title and name)
Character reference: Ms. Jane Smith
Ms. Smith was employed as a data entry operator and administration clerk by this firm during the period 2 January 2007 to 31 December 2008.
During this time, her performance was outstanding in both of these roles.
Ms. Smith is a true self starter, maintaining a solid performance with no supervision. She is very efficient, and highly productive. She regularly showed an extremely high capacity for dealing with heavy workloads and extra duties. The quality of her work was excellent.
Ms. Smith also proved to be a very valuable team member. She is an excellent team builder and contributor to her workplace. Her regular assistance to new team members was particularly useful and helpful. She was very popular with both staff and management for her assistance to other team members.
Ms. Smith is a natural organizer, with a good, practical, 'no fuss' approach to the most demanding work situations. Her high quality work and obvious aptitude for organization led to her promotion to supervisor of the data entry section on 1st March 2008. She showed a clear talent for supervision, and introduced innovative workflow methods which contributed greatly to the section's productivity.
She is an extremely reliable person, with a well developed ability to create and promote good workplace relationships. As a supervisor, she showed many good motivational and morale building skills, creating a positive work environment.
I can therefore strongly recommend Ms. Smith as an employee in any of the above roles.