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Business internal correspondence employer letter of sympathy concerning workers compensation related injury

This letter relates to a possible legal issue.

Always ensure you check the legal content of any letter issued.

The workplace can be dangerous, and despite all good intentions and efforts accidents can occur.

If one of your employees is injured, your insurance should deal with the matter, but there can be complications.

You have two issues to address:

  1. Due consideration for the injured worker and their interests.
  2. Possible legal problems and liability claims.

It is appropriate for the employer to acknowledge the worker's condition and express sympathy.

It is not appropriate to refer to any legal claims arising from a workers compensation claim in a letter of sympathy.

It is not considered good employment practice to disregard or minimize issues arising from injuries in the workplace. It can have a very negative effect on management credibility, for obvious reasons, and damage staff morale.

This is a personal letter, to all intents. It should be put on the staff member's personal file as a matter of record. The letter should be brief, sincere, and contain no materials likely to cause any concern to the staff member.



File HR 1456

Dear… First name of staff member

On behalf of the management and staff I'd like to express our best wishes after your accident. We wish you a speedy recovery, and hope you're feeling much better. When you get around to it, please give us a call and let us know how you're doing.

If we can assist in any way, or you would like anyone here to get in contact, please ring me and I'll arrange it for you.

Yours sincerely



Please note:

  • This text is intended for advisory and guideline purposes only.
  • Any business letter can become a legal document, so check your content properly before issuing.
  • Any executable or statutorily defined document should be checked for compliance with legal requirements, and you should seek legal advice regarding its contents.