Human Resources metrics are a series of measures, strategic and targeted to specific areas. These measures are designed to produce information for businesses across a spectrum of Human Resources factors, including:

• Productivity
• Absenteeism
• Health and site issues
• Efficient hiring practices
• Performance appraisals
• Staff turnover (May include reasons for high turnover)
• Job satisfaction
• Manager satisfaction

(Note: All these can be expressed in dollar terms, defining real cost and identifying areas for improvement and possible savings options.)

This can be a highly technical process, unfamiliar to some managers. Best practice is to express Human Resources metrics in clear, verifiable terms with support information.